We currently offer FREE delivery service to the city of San Francisco. Minimum order value is $40 before sales tax. Delivery orders are accepted from 12PM – 10PM same day delivery. CASH ONLY for Delivery. Delivery orders placed on this site will reflect SF sales tax. We are not able to deliver to the federal territories of Treasure Island and The Presidio.

If you have any questions related to Delivery Services, please call 415-872-2964.

Most deliveries are completed within the hour. We will reach out and keep you up to date on the status of the order.

Our Patient Service Dispatch Team will alert you if there are any issues with your order

In the event we have sold out of an item on your order we will notify you and offer an alternative.

FAQ

How do I know my order has been received?
We notify each patient of the receipt of their order. As soon as your order has been processed you will receive notification that it is en-route. You will also receive an approximate ETA of your order once the delivery has been started, and once it is on the road you can see the drivers’ progress to your home.

I want to add something to my order can I?
As long as you haven’t received notice that your order is en-route you can alert us of an additional item request by calling 415-872-2964. We will try to fulfill your extra item. In most cases you will be able to.

Can I pay with a credit card?
At this time we only accept cash for our deliveries.

General Delivery Information

Orders may be placed from 12PM-10:00PM 363 days a year. We close for Thanksgiving Day and Christmas Day.
Orders are placed in queue for immediate delivery.
Most deliveries will happen within the hour depending of time of day/order volume.
Please place your order up to an hour before you wish to receive it. We don’t currently have a feature to delay delivery to a later time.
Driver only carries your order and enough cash to help you make change.
Please have your cash ready. Driver cannot wait for you or take you to an ATM.
Driver may be outfitted with security cameras with audio/video recording capabilities during delivery.
Driver is being tracked via GPS at all times.
Please have ID present to show driver upon delivery. If you place the order, you must receive it.
Drivers are not in marked cars or uniformed to ensure greater discretion and safety for everyone.
Drivers try to use as much discretion as possible when making delivery. You will receive your order in a non-descript bag that looks like it could be a food delivery.
Drivers are randomly selected for surveillance by our security team and monitored for safety and practical application purposes.
For additional questions please call 415-872-2964

www.ProvenSF.com

We're all over the internet! Get in touch with us on the social media accounts below.

Business Hours

  • Sun 12:00PM - 9:30PM
  • Mon 12:00PM - 9:30PM
  • Tue 12:00PM - 9:30PM
  • Wed 12:00PM - 9:30PM
  • Thu 12:00PM - 9:30PM
  • Fri 12:00PM - 9:30PM
  • Sat 12:00PM - 9:30PM

Contact Info

  • San Francisco
    California,
  • Email: support@provensf.com
  • Phone: 415-872-2964